District 2 IT Helpdesk Welcome to the District 2 IT Helpdesk. We strive to provide efficient and professional support to all users. Please fill out the form below and give as much detail as possible. Name Submitter's name * Name of person experiencing problem * Email address of person experiencing problem * Direct phone number of person experiencing problem (NOT general front desk phone number) * Please select your location * District Office Children With Special Needs Banks County Health Department Dawson County Health Department Dawson County Environmental Health Forsyth County Health Department Forsyth County Environmental Health Franklin County Health Department Habersham County Health Department Hall County Health Department Hall County Environmental Health Hart County Health Department Lumpkin County Health Department Lumpkin County Environmental Health Rabun County Health Department Stephens County Health Department Towns County Health Department Union County Health Department White County Health Department White County Environmental Health IP address of computer experiencing problem * Room number where problem exists * Is this a New Issue or Old Issue * New Issue Old Issue If this is an old issue, what is the Work Order Number? Are other users experiencing the same problem? * Yes No What is the Priority Level for this problem? * ROUTINE - a question or clarification of how to perform certain functions or tasks. MEDIUM - a problem needs the attention of a su0pport engineer but is not causing a problem that cannot be worked around until the resolution is complete. HIGH - a problem that is causing a limited number of delays in the completion or performance of system functions. EMERGENCY - a problem that is affecting the entire organization's ability to use the system. Please describe (in detail) the nature of the problem or request. * Does this problem affect the work flow of the clinic? (If YES, please explain below). Yes No If work flow of clinic is affected, please describe in detail.